Free Renault VIN Check. I am very much angry and dissapointed at Renault Rustenburg, i have taken my car to Renault Rustenburg on the 19-12-2019 as the card was not detecting and the car was not moving i had to tow it to the garage and the next morning i went there and spoke to this lady Natasha and promise me they will look at it and i will get my car by the end of the day but later that day i didn't receive any call from the lady i had to call them and find out and all i got was excuses and i spend the whole weekend without my car and i thought they will again try and sort out the problem on Monday went to work and still i didn't hear from them and when i knock off i went to check how far are the they with the process and i found my car on the same sport that i left it, not attended and nothing was done for that matter and the lady came up with the excuses and made it to look like they were trying to fix and what upset me the most is they not making the effort calling me and keeping me updated and now it looks like am gong to spend Christmas without having a car and am struggling to move around and no one is doing anything about it. Get in touch with Renault South Africa. Johannesburg It seems like they do not want to or can not repair the vehicle. 1) Renault Kwid. VinRush is an electronic system that provides consumers with valuable information about Renault's condition and history. Buy a Renault … Manufacture of motor vehicles in South Africa. Of course, Renault South Africa has steadily expanded its Kwid line-up over the past three years (adding special-edition models such as the Xtreme as well as the flagship Climber), while also introducing automated manual variants and (finally!) Service & Maintenance Plans; Book a Service Online; Approved … I want this matter to be resolved . Now the just give me the run around. Read User Reviews and Ratings of Renault Duster. DO NOT EVER BUY FROM RENAULT. Manufacture of motor vehicles in South Africa, Head Office I am only in the Western Cape for about three months a year hence the delay in this complaint. In the Telegraph reliability survey of 2017 they placed Renault 14th out of 20 for dependability. On 30 June 2018 a Fan Speed Resistor was installed in vehicle CFM 15157. Gauteng Today the 30/04/2019 . You can find contact details for Renault above. When i got in to the car iv noticed that now there are plenty warning signs which I was told its because of the battery which never gave me a problem all these years only now after they have serviced the car. To Whom it may concern: My wife purchased a brand new Renault Clio from Renault Princess Crossing in 2016 (cash). Every Renault car has a unique identifier code called a VIN. The all-new Renault Koleos lands in SA 19 Feb 2019 The all-new Renault Duster is value for money 9 Oct 2018 Alliance and Google partner on next-generation infotainment 21 Sep 2018 Bruma Browse over 188 unbiased Reviews from genuine buyers of Renault Duster as well as car experts Kwid 1.0 Expression AMT - R154 900. Show More … Renault2U; Find a Dealer; Contact Us; Book a service online; PAIA Manual; Search. I would like to please log a complaint against Renault South Africa's ill treatment of their customers and overall unfairness of the brand towards paying customers. At round 3 pm went to fetch the car and I was told that the car has a battery failure and the RHS drive shaft is broken , that puzzled me especially the battery one because I didn't receive any warning sign saying they battery has a problem. bought a new Sandero plus last year August from Renault Bloemfontein. Wanna charge you a arm and a leg to fix/service the Buy a Renault Kwid on Cars.co.za. Renault are pretty dependable. i bought a new Renault Duster from the Port Elizabeth dealer March 2019 and 4 days after taking delivery i contacted the sales person regarding the rusted wheel nuts. I phone roadside assistance and they said that they will sent someone to look at the vehicle. This is a bad service I have received from Germiston. Customer Care: 010 493 0452 Roadside Assistance: 0861 736 2858, select option 2 PASSENGER CARS; RENAULT SPORT; LIGHT COMMERCIAL VEHICLES; Book a Test Drive; Finance & Plans. Renault South Africa reviews, customer feedback & support. Kwid 1.0 Dynamique M/T - R154 900 . Renault - Passion for life. This is my first car and this is so disappointing. Renault South Africa's reply: 06 Feb 2015, 10:45. Despite being a small and narrow car, Renault has made sure the Kwid has plenty of room inside. BAD CUSTOMER SERVICE, I purchased a 2009 Renault Koleos 2.0 DCI 4X4 from Renault Centurion. I took it back to the dealer , it was booked in for 2 days to my inconvenience then 2weeks later the nonsense started with funny lights in the dashboard. Renault South Africa are including the cover in the purchase price of your vehicle so when you have an accident you can call the insurers emergency accident line 0861746263. Please assist me, I'm tired of this situation. We apologise for any inconvenience caused and assure you a response. Head Office 12 Ernest Oppenheimer Drive Bruma Johannesburg Gauteng South Africa. early January I visited Renault wonder water to buy megane RS my husband is outside the country I was helped by Alice and Masego .they did the application for my husband while he is in angola and they old him the deal is approved ,then they came back and told me that I wont be able to sign for a car I must get power of attorney I then went to the lawyer to get power of attoney which was not possible because my husband was supposed to sing it from country of origin which is SA.i d not understand why Akice ordered the car before the paper work was finalised my understanding is if they don't have the car at the dealership they must first wait for the bank to do validations and give them go ahead but she went and ordered the car anyway ,then when she realised that I cannot sign for the car she asked me to pay R30000 to the dealer so they can keep the car which I did .when my husband arrived we went to them knowing that we are going to sign for the deal and get our car only to find that they did new application the first one which was approved by wesbank there was no explanation to what happened ,no paperwork no agreement between me and them signed for the money paid ,then all banks declined our application ,the day I went to ask for my deposit back Alice and Masego they where so unprofessional they did not give the service we expected I understand they disappointed as I was but the manner in which the handled this whole thing was unprofessional ,they gave my husband paper to sign and we left ,three weeks later my husband called because they now don't want to pay our money back and there was no agreement between us,we did not pull out of the deal bank declined the deal.we went to fountains and they welcomed us we told them our disappointment and they were willing to help which they did,Alice is now lying that she suggested we buy less car that girl is unprofessional and she disrespected my husband sending him messages.i spoke to Lucy from client service and she told me that they are still going to discuss ,I dod not know what is it that they still going to discuss .Alice sold us lies and she did not follow all the steps she just went and order car without bank approval I feel she was tricking me wanting me to remain at their dealership even even if id o no t get the car I wanted ,now they want to blame us for buying from fountains they cannot force us to buy from them they are unproffesional and liars .Alice muat be dealt with she is not good .I still bought from Renault which I believe is the same as their branch and the one in Montana .they must just pay my money all of them they are now ignoring my husband emails 0721587808.I DID NOT PULL OUT BANK DID NOT APPROVE PAY BACK MY HARD EARNED PLEASE. Your password has been sent to the specified email address. The car has been in the workshop over 6 I phone roadside assistance and they said that they will sent someone to look at the vehicle. Just a lowbed and loaded my car and left me without a courtesy car and I ended up missing my little girls provincial hockey trails. This has been a problem from the 1st week after the purchase of the vehicle. Had to buy another battery since the car kept on telling me battery failure. Albrecht Gründel | Johannesburg Metropolitan Area | Vice President Operations (Aftersales Marketing & Parts Distribution) Renault South Africa at MOTUS HOLDINGS LIMITED | 500+ connections | View Albrecht's homepage, profile, activity, articles Kwid 1.0 Climber AMT - R174 900. It feels less responsive than when it was new. Initial Renault complaints should be directed to their team directly. Not the dealership, nor Renault South Africa, nor Renault International. Read all the user reviews about Renault KWID. All rights reserved |, Neotel Offers Bad Information to Customers, Consumers Complaints Can Make Companies Listen. Kwid 1.0 Climber M/T - R164 900. Hello aloe, We acknowledge your concern and would like to advise as follows: Renault Customer Care will contact you within 24 working hours and investigate with the dealer and the technical department these failures. The wheels were fitted by Renault. i went to the head office of Renault in Bruma and there was promised that i will have feedback on this today by 11 and yest nothing. Given their price points, the Sandero Stepway Expression and Plus are effectively a bridge between the entry-level Kwid and compact family Renaults … To date the dealer can not fix the car and I am being given the run around for 3 weeks now. About Renault SA / Products & Services / Renault Dealers / Contact Renault SA Contact Renault SA Head Office: Province : Gauteng: City : Bruma (Head Office) Physical Address : 12 Ernest Oppenheimer Drive Bruma 2026: Postal Address : PO Box 472 Isando 1600: Telephone no : … Kwid 1.0 Dynamique AMT - R164 900. This number contains vital information about the car, such as its manufacturer, year of production, the plant it was produced in, type of engine, model and more. When the vehicle was purchased I informed Renault Centurion’s representatives that a trustworthy vehicle is essential, as it is one of the terms of my employment. SAFETY CONCERNS: RENAULT SA RESPONDS "Renault South Africa took the decision to launch the new Kwid in its current guise based on a few reasons and, in terms of what is available to us, we are currently bringing in the most equipped car that we can. bought a new Sandero plus last year August from Renault Bloemfontein. That’s 2,422mm of wheelbase and a 279 l boot which turns to 620 l with the seats folded. Purchased a new Renault Qwid from Renault Paarden Island. Stay informed! Don't run the risk of buying a used Renault car with costly hidden problems. Once you bought the car there is no after sales customer service. Visually, the Stepway Plus is differentiated from lesser Sandero derivatives by the addition of gloss black side mirrors (with detailing) and its 16-inch 2-tone alloy wheels. Description Contact number; CUSTOMER CARE: 0861 736 2858: ROADSIDE ASSISTANCE: 0861 736 2858 The car currently has 8000km on the clock and the engine light came on. Contact Us. Please enter your username or email address. REQUEST TO REMOVE Renault Megane Cars for sale in South Africa - … Renault has revealed the Kiger show-car which previews a new small SUV destined for India and other markets, including South Africa… Update: Renault India released this teaser image of the new Kiger.The new vehicle is set to be revealed on the 28th of January 2021. The Consumer Protection Act is a distinct field of law and the concept is still relatively new in South Africa. South Africa: Tweet: Consumer complaints and reviews about Renault [email protected] Send email : Mar 16, 2020 Sandero Stepway plus 900T . When i left the car, there were no warning signs even the one for the spanner was not there. New Renault Megane. Example: 4S4BP6102B7333733. Look closely and you'll notice the Plus stickers located subtly underneath the side mirrors. I was assured about the quality of the Koleos, and took delivery of the vehicle on 11/02/2015. After various complaints and email correspondence I am still sitting with a car that I can’t use. If you are looking for expert advice or assistance regarding the Consumer Protection Act in South Africa, you have come to the right organisation to assist you; we can assist you to resolve any dispute with a supplier without the exorbitant Legal Fees that is normally charged as we make use of alternative dispute resolution. It had to take a combined email to the ombudsman for them to budge. To meet the major technological challenges of the future while continuing to pursue our profitable growth strategy, we are focusing on international expansion and drawing on the synergies of our five brands: Renault, Dacia, Renault Samsung Motors, Alpine and LADA. First problem the exhaust kept breaking and eventually told that there was a problem with the exhaust and a new version was available but had to wait days for it to be fixed. Pants on Fire is a social platform for customers and clients to work together to resolve issues and problems between the two parties. Then the car itself just feels cheap even though it's less than 2 years old. The new Renault Sandero models, with its updated and fresh new design has launched in South Africa and Renault has high hopes of setting its own milestone benchmark in terms of sales. I had an accident on Monday due to failed clutch and brakes. fitting ABS as standard as recently as April 2019. Regards, Renault RSA . By using this website you agree to our Cookies Policy. I'm paying a arm and a leg for the vehicle and the service from bloemfontein is rediculous. Because my boot cover had been damaged last year at the car’s service at Renault Northcliff, I took photos of the car the morning while they were doing the inspection – just in case. The promulgation of the Consumer Protection Act, 68 of 2008 on 1 April 2011, consumer law has suddenly become a new headache for businesses and they had to make a lot of adaption’s to operate within the specific act. bought a new Sandero plus last year August from Renault Bloemfontein. The Renault Kwid which is made in India and exported to South Africa with two airbags scored 2-star GNCAP rating. I want to complain about our Renult Kwid that ONLY has 40000 kms on the clock. After various complaints and email … Reviews, Ratings & Frequently Asked Questions by the users will help you to take right buying decision. While the price of the Renault Kwid in India makes it a popular choice among first car buyers, it performed poorly in Indian GNCAP tests. This is one of the most controversial cars sold in the Indian market. Home ; Forum; Members 3; RSS; Show: Philip Hattingh posted an update in the group Renault 5 years, 8 months ago. The thoroughly-revised Renault Duster has been in South Africa since late-2018, but the compact family car range was re[…] Renault Duster 1.5dCi Dynamique 4WD (2019) Review - Cars.co.za Buy Car Our group, which has been making cars since 1898, is present in 134 countries and has sold 3.8 million vehicles in 2019. We address 3 key points as a guide to understanding your inclusive insurance policy in a more… user-friendly language. Cars.co.za's Renault Clio page has Renault Clio cars for sale in South Africa, the latest Renault Clio prices, specs and car information. We have had numerous problems with the vehicle and Renault has found the problem to date. 12 Ernest Oppenheimer Drive Renault Homepage; Renault Range. Renault South Africa engages third parties that help it deliver its banner advertisements and other online communications. The 16-inch wheels catch the eye! The Kwid is now sold with a 5-year/150 000 km warranty, 2-year/30 000 km warranty and 1-year insurance included. Read User Reviews and Ratings of Renault Duster. I bought a brand new Renault Clio on the 25th of April and since day one I have had problems on the car and reported them to the dealer. Received vehicle and noticed that there is a shudder on the car. Kwid 1.0 Expression M/T - R144 900. All the nuts on all 4 wheels are rusted (like an old pipe) a month later he took a look and refer the matter to the "head office". We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Consumer Rights- How And Where To File Complaints South Africa. Finance; Plans; Request a Brochure; Aftersales & Maintenance . Contact & review Renault South Africa - rated #0 in Automotive The car currently has 8000km on the clock and the engine light came on. Browse over 188 unbiased Reviews from genuine buyers of Renault Duster as well as car experts Once you bought the car there is no after sales customer service. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. The car has been problematic since from the beginning. Get a detailed vehicle history report from nationwide database within seconds. Month on … I took my renault clio in for a service on friday 11 February at Renault Bryanston. Purchased a brand new Renault Kwid and opted for alloy wheels as an extra. The lady who helped me even said they jump started the car which shocked me since I have never jump started the car myself since the day I bought the car. Renault inspected the vehicle and told me that the tires were fitted incorr Took my car for service at Renault Nissan Germiston. It was reported that there were 116 problems per 100 vehicles, which is above the industry average. Reviews 06 March 2020 - 06:17 By Phuti Mpyane The Renault Kwid Climber is among the best looking budget cars on the market and this helps draw the customers. Visit the SA Department of Health's website for COVID-19 updates: Copyright © Pants On Fire. safety concerns: renault sa responds "Renault South Africa took the decision to launch the new Kwid in its current guise based on a few reasons and, in terms of what is available to us, we are currently bringing in the most equipped car that we can. the service is bad and I didn't get any response. They never sent anyone. You will receive a link to create a new password via email. I'm not in the mood for a fight like the previous time and I really need your help. Are you looking for KWID? South Africa, Philip Hattingh posted an update in the group Renault 5 years, 8 months ago, DO NOT EVER BUY FROM RENAULT. AutoExpress placed Renault 11th in their reliability table, with a … Renault South Africa — Faulty fan speed resistor for Renault Scenic. This morning on my way to work the engine light came on again. Public comments. myhouse385 said Sorry but the game is changing. Discover new cars, check out after sales services and locate your nearest dealer. Welcome to Renault South Africa official website. i was not told this when I bought the car, I'm highly upset. Prior to purchasing a used Renault, users may … From installation this part never worked properly and only functioned when on the highest level. Over the past five years, Renault South Africa has increased its share of the local new car market thanks to the introduction of the popular Kwid. Renault Megane | Renault South Africa. "We acknowledge the lack of ABS and are pressuring the factories and engineers to rectify this as soon as possible, but we also note that our … I immediately upon…[Read more], Philip Hattingh joined the group Renault 5 years, 8 months ago, Sven posted an update in the group Renault 9 years, 11 months ago. South Africa 12, Ernest Oppenheimer Drive - Bruma 2026 - Johannesburg South Korea RSM Tower, 30, Gasan Digital 2-ro, Geumcheon-gu, Seoul, Korea 153-802 Vietnam 68 Le Van Luong, Thanh Xuan, Hanoi Argentina Fray Justo Santa Maria de Oro 1744 1414 - Capital Federal Brazil 1300 Borda do Campo - 83070-900 São José dos Pinhais Mexico Ruben Dario 281 - Piso 20 - 11580 Mexico D.F. Time frame; Standard excess; Additional excess We use cookies to improve your experience on our site and to show you personalised advertising. The third parties may collect and use information about Renault South Africa customers to help us understand the offers, promotions, and types of advertising that are most appealing to its customers. Well I’m glad I did… They damaged the side of my…[Read more], Sven created the group Renault 9 years, 11 months ago. Granted the clutch was messed up after taking it for a service. New Renault Kwid- Price in South Africa . 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